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Skincare is something that a lot of people do not hesitate to spend their hard-earned money on. Sometimes, people spend money on stuff that doesn’t work or deliver only half of what is promised. Unfortunately, there are only a few options for these people since the products may no longer be returned unless they expressly signed a money-back guarantee agreement with the seller. This is something the Skinception skincare line promises its customers.
Customers can try the product for up to 90 days. If they don’t like what they purchased or if they feel that it hasn’t delivered according to promise, then they can return it for a full refund. Unlike the refund process for other brands, Skinception does not make it difficult for customers to get their money back. They don’t ask any questions. What’s more: they also provide a full refund for the shipping fees.
This alone puts Skinception ahead of the competition. The only problem is that the company is web-based, which means that it only sells its products online.
Skinception classifies its products into three main categories. Each of these three categories contains a range of products that perform different functions for the skin.
1. Anti-aging. This category includes products that promise to make the user look at least 10 years younger than her actual age. This is done only through natural means and without the help of any cosmetic procedures. Some of the effects of the serums include wrinkle reduction, as well as erasing the puffiness and dark circles around the eyes.
2. Restoration. The products under this category are meant to bring out the inner glow of the skin. They also promise to reduce blemishes, as well as erase any trace of skin damage. These damages include stretch marks that may have been obtained through weight loss/gain and/or pregnancy. There are also a few restorative products that are designed to erase scars or to lighten its appearance so that it won’t be too noticeable.
3. Special care. The primary goal for the products that fall under this category is to even out the skin tone. This is done by treating the various skin conditions that cause discoloration, such as rosacea, blotches, and freckles.
The price for each serum depends mostly on what the product is designed to achieve, as well as the rarity of the natural ingredients that were used for creating it.
Naturally, there are skin types that may be sensitive to the ingredients used in various skincare products. These are the skin types that often suffer from terrible breakouts or rashes whenever they use untested skincare products. This is true for almost every other skincare product out there, regardless of the brand. This is why Skinception’s experts recommend testing the products first on the skin at the back of the hand prior to applying it on the face and neck.
Another compatibility issue that may arise is for pregnant women who want to start using the stretch mark serums even before they give birth. This way, the stretch marks do not worsen even as their bodies continue to grow with the pregnancy. In this case, it is always best to check with your physician first.
It is important to follow these recommendations even if Skinception’s product lines are all made of high-quality ingredients. It should be noted, though, that the company has not received any complaints about rashes and/or breakouts from any of its loyal customers so far.
Placing an order at the Skinception website is quite easy. All you need to do is to browse through the list of products under each category. Upon finding the desired product, simply click on the order button and this will redirect you to the product packages page. This page contains several options for product packages that customers can choose from.
These packages contain products to last for 30, 60, or 90 days. The packages also include various attractive bonuses that would go along perfectly well with the chosen product. In some cases, it is better to order a 5-month supply because the bonus on this package does not only include special items. It also includes a free 2-month supply. This gives customers a savings of up to $200 in terms of the free supply and the bonuses.
However, the 5-month supply is recommended only for customers who have already tested their skin’s compatibility with Skinception’s products. Those who are still on the testing phase can simply order the 2-month supply. They don’t have to worry though because the 2-month supply also contains the same bonuses that can be found on the bigger packages. After choosing the preferred package, customers could then proceed to the order placement form.
The form requires them to enter both their billing and shipping address. It also has a separate field for the payment details. In the past, there have been a few disgruntled customers who claimed that they never authorized their cards to be billed. But customers have to understand that by entering the 3- or 4-digit CVV that is unique for each credit card, they have given the authorization for the bill. They don’t have to worry about this because Skinception does provide a full refund guarantee to all of its customers.
There are many ways in which web-based companies can provide the necessary support for their customers. The most common among these is the presence of a live support system that can assist customer queries faster than phone or email. Unfortunately, Skinception does not have this live chat option as of yet. This is probably because the company is still relatively new and is still on the process of establishing itself.
The best way for customers to contact the support team is by calling the toll-free number that is provided on every page of the Skinception website. The hotline is open 24/7 and is manned by real-life customer service agents. The company also provides a link for their customer support’s email address and fax contact information. These two options can be found on the page where the customer is completing the order form.